Deskripsi Pekerjaan
Join our dynamic team as Workshop Controller at MobilKu Indonesia, where innovation meets automotive excellence. We're seeking a meticulous Pengendali Bengkel to optimize workshop operations, ensuring seamless service delivery and exceptional customer experiences. Work in a state-of-the-art facility with cutting-edge technology and collaborate with industry professionals passionate about automotive perfection.
Tanggung Jawab
- Manage daily workshop operations including scheduling, resource allocation, and workflow optimization
- Monitor technician performance and ensure adherence to quality standards and safety protocols
- Coordinate parts inventory management and supplier relationships to prevent delays
- Handle customer inquiries regarding service status, timelines, and technical issues
- Generate performance reports and implement continuous improvement initiatives
- Train and mentor workshop staff on best practices and new technologies
- Ensure compliance with environmental regulations and workshop policies
Kualifikasi
- Minimum 3 years experience as Workshop Controller or senior technician in automotive industry
- Technical certification in automotive mechanics or related field
- Strong leadership and team management capabilities
- Proficiency in workshop management software (e.g., GaragePlug, AutoSoft)
- Excellent problem-solving skills and attention to detail
- Valid B driving license and technical knowledge of vehicle systems
- Fluency in Bahasa Indonesia and basic English communication